FAQ

Monitorphone24 is a software or an application, which deals with Mobile / Cell-phone tracking or monitoring. It works for both Android and IOS based phones and in the hidden mode.

Monitorphone24, after installation, tracks or monitors the digital footprints of the cell phone under tracking. The footprints include activities performed on Social Media like WhatsApp, Instagram, Facebook, Tinder, etc. along with e-mail, images, installed applications, messages, live GPS location, etc.

Not at all, only three step process and you will access the features of Monitorphone24. Moreover, it has free signup. Click here to know, how to install Monitorphone24.

Only except continental China, Monitorphone24 works all over the world.

Initially, verify, if your target phone is compatible with Monitorphone24 or not. Our compatibility section will assist you in this. After this step, you can take guidance from our how Monitorphone24 works section.

No, it is not necessary to make any changes to your mobile phone for Monitorphone24. The application does not alter any function of your mobile phone.

The software works in action, without any interruption, alteration and stores each and every second in an XML sheet on the server. Through this XML sheet, the necessary and related information is updated in your account which you can check anytime. You will get your account details that are, a unique license number, username, and password to manage the user’s area after making your payment.

Our Customer Support is there to assist you 24*7. Our support is available in multi-languages. Moreover, you can contact us online at: support@monitorphone24.com

After purchasing Monitorphone24 by completing payment, it can be easily and quickly downloaded, only for Android phone. However, being digital software and not being any physical product, it can’t be delivered at your doorstep, but you can download and install it for Android phone only.
If it is iPhone, then the credentials of iCloud will be shared to you.

No, even if the software gets upgraded, the user has not to bare the charges associated with it.

No, as our application works in hidden or stealth mode, it is completely non-traceable and it can’t get detected by the user of the target phone.

The target phone doesn’t need to be Jail broken neither it requires software installation. You just need the iCloud credentials of the target user iPhone. Monitorphone24 is compatible with the latest IOS version.

For an iPhone, iCloud credentials are mandatory. Without the information of iCloud credentials, you cannot track iPhone information. Monitorphone24 collects all the information from iCloud backup and displays it to you in simple and attractive reports and dashboard format.

If iCloud backup is not enabled on the target iPhone, then you can enable it.
Go to iCloud>> Backup and enable it on the target iPhone.

Once you fill the iCloud credentials of the target iPhone in your account, it will take around 48-72 hours to get complete information on the target iPhone.

No, once you fill any iCloud credentials in an account, you cannot change it. Also, if you wish to use any other iCloud credentials then you have to buy a new subscription. A refund is not valid for any such reason like “I put my own iCloud credentials in the account by mistake.”
You have to buy a new subscription if you wish to use any new iCloud credentials.

If the target user’s iCloud account is locked, then the user has to unlock it manually to get the details.

No, you can monitor only one target iPhone with one iPhone account. Also, please be careful while entering iCloud credentials because you can use only one iCloud credential which cannot be changed later. You have to buy a new iPhone subscription to monitor another iPhone account.

No, the refund will not be processed in this case. Be sure before you buy exactly what you want. Take your full time and if you have any query you can contact our support team before placing an order.
But once you purchase the software you will not be refunded.

In case the target iPhone’s 2-step verification is enabled, the customers have to reach out to us, and our text support team will provide you data to resolve this issue.

If there are any technical issues, then our customer support team is there to help you. You can email us the issue.
Moreover, if we will be unable to solve the issue or rarely, the software does not work on the target phone accordingly, in that case only, your money will be refunded.

Yes, Monitorphone24 is compatible with every type of cell phone. Pre-check the following points before purchasing Monitorphone24:
Target Cell Phone should be compatible with Monitorphone24. Check this, by clicking here.
Cell phones should have continuous and stable Internet Access.

We accept payment using any International Debit Card, Credit Card and PayPal.

Monitorphone24’s WhatsApp feature allows you to see Group chats, all sent and received messages through WhatsApp account of the target user. You can see all the detail in the Monitorphone24 WhatsApp section after login.

Monitorphone24’s version tracks all sent and received text as well as multimedia messages along with the details, like time, date, and contact details, to whom the messages were sent through Facebook messenger.

Please go through the refund policy section and terms and conditions section before purchasing the product.

The software can be purchased for one cell phone, and the maximum duration of the tracking service is 1 year. After that, if you still wish to continue with the tracking service, you will have to purchase a new subscription or renew it.
**If you renew the subscription before it gets expired, then you need not install it again. But, if you renew the subscription after its expiry period, you will have to install the software again.
For Android Phone: You can change the target device as many times you want FREE OF CHARGE but at a time you can monitor only one device.

The process for all the smartphones is similar to that of Android Installation, visit here for more information on installation.

No, to access the normal and regular features of Monitorphone24, you do not have to root the target Android phone. However, rooting is necessary for target Android phones in case you want to access the Pro features of Monitorphone24. The rooting process is very easy and safe to use. The target phone user would never realize that the phone is being rooted.

In the case of an Android phone, it will take 24-48 hours to transfer the information from the target phone to your Monitorphone24 account.

Monitorphone24 is a software package that includes WhatsApp Spying as well. WhatsApp Spying is one of the features of our spying tools, therefore by purchasing Monitorphone24’s advanced version you get to spy not only WhatsApp but also other apps such as Facebook, Instagram. And more.

If you face any problem while using Monitorphone24 for iPhone like iCloud login issues, you may have to make minor changes in target iPhone settings.
For further instructions, feel free to contact our customer support team via support@monitorphone24.com or catch us at Start Chat section on our website.